NetSupport DNA: The latest evolution in Asset Management and PC Remote Support

NetSupport DNA - ROI Cost savings calculator

Currency
Number of Workstations
Average software titles per workstation
Total Software licences in your company
Annual Salary / benefits cost per IT Support Staff

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Values marked are editable

Software Non-Compliance risk

Software compliance fines are levied by software vendors and industry watchdogs such as the Business Software Alliance (BSA)
estimated number of non-licensed software titles
Indicative Maximum civil fine per title
Indicative Maximum criminal fine per title
Indicative Maximum fine
Total number of potential illegal software copies in use
Average retail cost per legal copy
Cost of purchasing legitimate licences
Total Software Compliance exposure
Probability of an external software Audit
Software Compliance Exposure

Software Overspending

Software overspending is the other side of compliance. Many have purchased more software than they actually need because they are unable to track installations and have no idea what applications are actually used

Percentage of workstations with unused, licensed software
Average annual cost to upgrade software per workstation
Average cost for annual software maintenance per workstation

Software Overspending

End Of Lease Costs

There are several items to consider at the end of a lease term. IT managers need to track each machine tied to a lease to avoid: An automatic lease extension and Extra Hardware and Software Costs
Automatic Lease extension costs
Workstations returned late (per year)
Average number of months late
Average lease cost per workstation per month
Cost of automatic lease extensions
Cost of H/W & S/W added during lease term
Workstations returned with added H/W or S/W per year
Average value of added H/W and S/W
Cost of added H/W and S/W ( not taken for future use)
Total End of lease costs

Asset Redeployment

Savings in this category come from having the current configuration and inventory of PCs when considering new purchases. Hardware can be directly re-deployed to new users

Percentage of workstations that could be redeployed (per year)
Average cost of a new workstation
Average cost of software per workstation

Asset redeployment opportunity cost

Helpdesk Support

With ongoing automated inventory information in the hands of support staff, they can diagnose and fix problems more effectively.

Average helpdesk calls per year (per workstation)
Percentage of calls where lack of inventory details wastes time
minutes wasted per call
time wasted (days)
Annual Opportunity Cost

Remote ON-Site Support

With remote control, support can be provided without the need for visits to remote sites and their associated travel costs

monthly on-site visits
average minutes on site ( incl travel time)
average associated travel cost per visit
cost of monthly support
cost of user downtime
Total Annual on-site support cost

Annual Opportunity cost ( 2/3rd saving)

Technology Migrations

Migration planning and execution is more efficient when IT staff have current Hardware and configuration information in hand.

Hours needed to upgrade / migrate each workstation
Percentage of worksations migrated each year
Percentage time wasted without workstation information
Time wasted (days)

Annual Opportunity Cost

User Productivity

With the availability of Internet and Application Metering & Control, lost productivity from personal browsing can be avoided.
Percentage of computers assigned to users
Average minutes per day spent on Internet ( personal use)
minutes per day spent on applications / games (personal use)
Average user annual salary
Time lost annually (days)
Annual Opportunity Cost

Power Saving

Power Monitoring helps to record the wattage used by PC's during the course of the day. Money saving can be substantial through establishing unecessary periods of idle PC powering. Calculations are based on a 40 week business year.

Number of PC's left on overnight
Number of hours left on (outside business hours)
Energy used per typical PC per hour (watts)
Annual energy waste (kW)
Average cost of power per hour (kW·h)

Annual Cost

ROI Summary

Total Direct Cost Savings
Enter your NetSupport DNA licence cost quote
Annual Maintenance cost ( 20%)
Total Cost 1 Year
Total Savings 1 Year
Net Savings
Your predicted R.O.I is :	Days
Total Cost 3 years
Total Savings 3 years
Net Savings 3 years

NetSupport DNA: ROI Cost Saving Calculator