NetSupport DNA - Data Protection

Enhance your Data Protection with NetSupport’s tools

As part of the new General Data Protection Regulation (GDPR) that came into effect on 25th May 2018, many businesses are facing the challenge of how to find the tools and resources to meet the new requirements.

One of the main concerns is building up a picture of their data, i.e. how it is collected, how it is used and how it is shared and stored. This task can be extremely time consuming so, to help complete it, businesses should talk to staff members to ensure they are aware of what data they have and where it is, but also look at software solutions that can do the job in half the time, whilst evidencing the updates and changes required.

Already supporting businesses in managing their technology, NetSupport’s IT Asset Management solution (NetSupport DNA) now also includes tools to help them meet their Data Protection requirements at no extra cost.



Stored Data - Coming soon in v4.8

To help businesses reduce the amount of data they store, a Data Retention Policy can now be set to delete data over 90 days old (default mode). The policy can be scheduled to run automatically at any time, on any day or at any interval.

The data included in a retention policy includes:

  • Internet metering
  • History
  • Application metering
  • Login sessions
  • Power on/off sessions
  • USB device use
  • Print cost data
  • Software distribution

The data can be backed up before the policy runs and emails can be sent to notify staff when the process is about to start.



Data protectionData protection

NetSupport DNA’s Data protection tools include a software licensing module that allows organisations to keep track of software installed and whether it is GDPR-compliant – as well as ensuring that their data is secure and stored correctly.




Discover Information you holdDiscover Information you hold

To know whether data has been lost and to be able to report it within the stipulated 72 hours’ timeframe, organisations must first have a clear picture of where it is located. Using NetSupport DNA’s file discovery, a data manager can quickly scan all or selected network PCs and identify all file types that may contain confidential information about staff.




Prevent data breachesPrevent data breaches

To help prevent data breaches, NetSupport DNA’s endpoint security and alerting features will automatically notify operators when any number of changes occurs across the network – from antivirus protection not working and security alerts of failed login attempts from an employees machine, to portable storage devices trying to access the network. It will also help you evident when a data breach has been logged by a member of staff but the data has remained safe. For example if a USB stick with sensitive information was left by a member of staff in a meeting room, NetSupport DNA would show if the USB stick was activated. NetSupport DNA can also control its usage by allowing full access, block all access, allow read-only access or prevent applications being run from an unknown memory stick. Alternatively, individual memory sticks can be "authorised" in NetSupport DNA – for the current day, a week or indefinitely – and the use of sticks in the organisation can then also be limited to only those authorised.



Individuals' rightsIndividuals' rights

Lastly, within the database and administration sections of NetSupport DNA, organisations can identify a member of staff and instantly archive or remove all data history related to that person stored in NetSupport DNA.





Using NetSupport DNA in this way, businesses can save time and money whilst increasing productivity and security– plus boost their Data protection-compliancy efforts.

Download your FREE trial
Top of page