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  • Education blog - NetSupport DNA

    Education blog - NetSupport DNA

    Why we need kindness at work now more than ever
    11/13/2020 9:26:00 AM

    Kindness is contagious and has a ripple effect, gradually extending goodwill and warmth across teams, social groups and communities. And that makes everyone feel better!

    It’s actually National Kindness Day across the UK today. Originally launched as a worldwide event in 1998 by the World Kindness Movement, it has seen its popularity grow, with more and more individuals and organisations taking part. Each year, there are organised kindness activities to help people remember tag what it means to be kind – and people mark the day by making a special effort to be kind to others and carrying out good deeds.

    Why be kind?
    In these tough times, kindness is appreciated more than ever. Whether in work or in school (or at work in school), so many people have experienced the negative effects of the pandemic and really need to feel the benefit of some kindness in their lives.

    The thing with kindness is that it doesn’t just need to be grand gestures. Small things count – and are noticed. Holding a door open for someone coming in behind you, giving a smile to the person who has served you in a shop, and simply just saying ‘please’ and ‘thank you’, all make things a little better for those we come into contact with each day.

    Kindness in the workplace
    A place where kindness can sometimes get lost is the workplace. In high stress or competitive environments, kindness is often regarded as a sign of weakness, which, of course, is not true at all – how can it be ‘weak’ to not let a door slam in somebody’s face? The cultures of these workplaces place undue stress on employees and often contribute to anxiety, poor wellbeing and potential mental health issues – not to mention more absences and negative effects on performance. For employees in this position, talking to a supervisor or manager about how they feel is a complete no-no, due to the anticipated repercussions it could cause. So the problem gets worse.

    The benefits of a kind culture
    Smart employers realise that if their employees are happy in their work, then they are going to be more successful at it. And what better place to start than promoting a more kind and considerate culture? Companies or schools that make an effort to welcome their employees with a proper induction process instead of throwing them into the thick of things on day one, will begin to establish a better relationship with them that hopefully leads to engagement with the work, generation of ideas and enthusiasm. Much better to have this than a team of staff ready to leave as soon as they have found another job.

    Promoting a kindness culture doesn’t even cost much. Initiatives such as having a means to post private or public thanks to colleagues via tools like Microsoft Teams, ensuring that workloads are manageable and that employees know they are supported (whether they are simply learning something new or having a personal crisis) are all easy to achieve and encourage a healthy (and kind!) working environment.

    Being kind is one of the most rewarding things you can do. So let’s do our bit and make someone’s day with a special gesture – today and every day!


    Further reading
    Making kindness a priority in the workplace https://www.forbes.com/sites/pragyaagarwaleurope/2019/08/26/making-kindness-a-priority-in-the-workplace/?sh=4c0a662d38f4

    How to rewire your brain to be more kind toward others http://www.theemotionmachine.com/how-to-rewire-your-brain-to-be-more-kind-toward-others/

    Leadership: why kindness is an underrated quality at work https://www.hrzone.com/lead/culture/leadership-why-kindness-is-an-underrated-quality-at-work

    United Kingdom

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