Powerful IT Asset
Management Software (ITAM)

NetSupport DNA is the ultimate IT Asset Management (ITAM) solution, providing all the tools your business needs to gain a complete overview of your network, IT assets, and user activity. From hardware/software inventory and internet and application monitoring to energy/power management and more – you can reduce costs, enhance security and boost staff productivity, all while achieving a swift ROI!

How can NetSupport DNA help your company?

Discover what you have… download and deploy in 30 mins!

NetSupport DNA starts by discovering the PCs and SNMP devices on the network and then deploys itself onto them. It will constantly monitor the network and identify any new devices that join, providing the option to automatically deploy an agent for future management.

It then monitors and tracks from one central point – so no more manual searches or surprises.

Corp Dashboard

“Due to there being many automated processes within NetSupport DNA, it has really saved the IT team a lot of time. From device discovery to application monitoring and enterprise reporting, it has really improved our performance.”

– Cork National Roads Office

Track and monitor its use…

Once installed, it goes to work collecting detailed data, helping you to gain a summary of all activity – even for specific users. The Efficiency View is a great starting point to see at a glance how your technology is being used.

  • Hardware/software inventory – View hardware/software for a single device, department or bespoke group to see details such as unused PCs, PCs with the lowest spec, disk space, software usage and more. You can also view and record accounting information (purchase details, lease and maintenance plans and much more) for every PC.
  • Application and internet monitoring – Monitor which internet sites, applications, programs and even store apps staff use (or do not use), plus any renewal dates. Set controls to allow or restrict access completely or at set times during the day.
  • Spotlight feature See more details about a selected PC (e.g. any applications, services, websites and processes in use), all in a single glance.
  • Energy/print usage – Stay informed of how many PCs are left on out of hours, where print costs are generated – and, most importantly, how these costs can significantly add up over time.
  • Reporting tools – Create custom on-screen and print-optimised reports reports in minutes for individual devices, users, departments and dynamic groups – for a clear illustration of the data.
  • User Management – Locate and manage users, including tracking of user acceptance forms, history of changes and changes to custom user details.
Effeciency View

“We initially chose NetSupport DNA as it’s secure, easy to use and has a wealth of features – all for a really good price. It’s saved us money and time, improved performance and is really easy for our staff to use.”

– Dawleys

Maximise it…

Maximise your investment, so you can enjoy all its benefits and reap the rewards.

  • You can identify which PCs are upgradable, which ones need to be replaced and which ones could be more effectively deployed elsewhere – avoiding unnecessary purchases.
  • Reduce unnecessary spending on software licences that aren’t needed or have very low usage − as well as avoid potential fines for using more than you own. Or, re-distribute software to other users/departments that have demonstrated high usage levels.
  • Set Power Management policies to allow selected PCs to be set to power off automatically and back on – all at once, or in stages – the next morning. In addition, “inactivity policies” can be applied, allowing rules to be applied for systems to sleep, log out or power down if they have been inactive over a period of time.
  • After seeing exactly where your print costs are being generated, re-allocate/review printing funds accordingly.
  • Re-deploy unused USB memory sticks to other staff and review the USBs in high use to check they are are appropriate for their use (i.e. memory space).
  • Avoid lost productivity with remote support tools, allowing IT teams to support users with issues via remote control, audio chat, messaging and more.
Power Settings

“With NetSupport DNA, I can generate reports to see results and savings. This is an important feature for us as we weren’t able to do this with any other products we tried before.”

– KCEOC Community action

Maintain security…

Safeguard your systems and shield them from security threats – whether external or internal – avoiding lost productivity and revenue.

  • Installed locallyWith NetSupport DNA, all of your asset data remains completely under your control within your organisation. Unlike other products, NetSupport DNA supplies everything you need in a single download. The server and database components are installed locally, ensuring all of your corporate and staff data remains safely within your secure network.
  • Alerting suite – Monitor hundreds of scenarios and receive warnings when problems occur − or, better still, before they occur, such as when a particular PC/server is struggling, where licence usage counts are reaching limits or when software has been uninstalled from a PC.
  • System Audit – NetSupport DNA includes a powerful Audit component, tracking all selected console activity by staff. The audit feature records when policies or settings are changed, entries are added or deleted or where rights are changed for any DNA user.
  • Data protection/GDPR tools – Identify whether software you have installed is compliant, where any sensitive information is stored, prevent data breaches and support individuals’ rights by easily identifying and archiving/removing data history.
  • Endpoint security – A robust and effective solution for managing the use of USB memory sticks to help maintain the security of the network.
USB Devices

The best bits of NetSupport DNA

Our IT management solution is easy to set up, easy to use, affordable with a simple pricing structure, and includes support and training. It’s been co-produced with businesses like yours to ensure it meets today’s and tomorrow’s needs.

No bots, free support

Behind every chat, phone call and email is a real person. We provide free support from Monday to Friday, 9am–5pm, across global time zones.

No implementation fees

Onboarding and ongoing support are included as standard. Plus, we have a dedicated pre-sales team to support you though your trial period.

36 years of development expertise

NetSupport has 36 years of development expertise and a global user base of over 22 million! It’s safe to say that we know how to make a good product and ensure it keeps pace with the latest innovations and sector challenges.

Affordable pricing

We offer consistent, reliable pricing that doesn’t break your budget. There are no surprises, especially with ‘buy once and own forever’ options!

The reason why companies like yours switch to NetSupport DNA…

Hardware inventory

Software inventory

License management

Energy monitoring

Power management

Print monitoring

Reporting tools

Software distribution

Efficiency view

Data remains on your local network

SNMP device discovery

Device auto-discovery

Endpoint security

Proactive alerting

Data protection toolkit

Vault

System audit

Acceptable Use Policies

Internet metering and control

Application metering and control

User management with user profiles

User management with user profiles

Log-on control and password reset

Locate a user

Activity monitoring

Multi-site support and management

Powerful Remote Control (optional)

Chat and messaging

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