Remote Control and Support tools that are secure, reliable and feature-rich!

With over 5 million current users, NetSupport Manager offers the best in class for secure, reliable, multi-platform remote control and access – for any environment.

At home, in the office, across the globe… it doesn’t matter where your organisation’s critical systems, servers and IT users are located because NetSupport Manager’s flexible connection options (LAN, WAN or the internet) help you provide support from anywhere – and even help staff access their work PCs from home.

Integrating seamlessly with NetSupport DNA, it’s features can all be accessed from the DNA Console on your desktop, tablet or smartphone. With no need for a third-party service, ongoing subscription costs, manual visits or firewall configuration… it’s the perfect tool of choice for any IT team!

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Key features

Fast
connection

NetSupport Manager is designed to work over a LAN, WAN or the internet, with support for both TCP/IP and HTTP communications (and even legacy IPX and NetBIOS support).

Multi-platform support

Remotely support any Windows, Mac, Linux (legacy) and/or Chrome OS desktop, as well as a range of mobile devices, from your Windows PC, Mac, Apple iOS/Android tablet or smartphone.

Manage devices simultaneously 

NetSupport Manager provides one-to-many support, not just 1:1, meaning you can scan and view multiple screens in sequence via unique real-time thumbnails.

Systems management

From detailed hardware/software inventory and grouping devices into a clear hierarchy, to remote command prompt and registry editor, it’s easy to gain a detailed overview of your IT infrastructure.

Key features

Fast Connection

NetSupport Manager is designed to work over a LAN, WAN or the internet, with support for both TCP/IP and HTTP communications (and even legacy IPX and NetBIOS support).

Multi-platform support

Remotely support any Windows, Mac, Linux (legacy) and/or Chrome OS desktop, as well as a range of mobile devices, from your Windows PC, Mac, Apple iOS/Android tablet or smartphone.

Manage devices simultaneously

NetSupport Manager provides one-to-many support, not just 1:1, meaning you can scan and view multiple screens in sequence via unique real-time thumbnails.

Systems management

Systems managementFrom detailed hardware/software inventory and grouping devices into a clear hierarchy, to remote command prompt and registry editor, it’s easy to gain a detailed overview of your IT infrastructure.

 

High-speed remote control

 

Seamless and secure access to workstations and servers across your organisation, both locally when in the office, and remotely when on the move.

 

  • Browse, locate and connect to all systems
  • Watch, share or control devices on multiple platforms at the same time
  • Screen annotation and recording
  • Chat, message and interact with users
  • Remotely connect to users through a unique HTTP Gateway
  • Automate tasks with the scripting suite
  • Printer and clipboard redirection
  • 1:1 and 1:many file transfer
  • Plus much more!

 

Systems management

 

Its complementary supporting tools allow remote hands-on access, without any interaction/interruption to the desktop user, ensuring productivity levels aren’t affected.

 

  • Hardware inventory
  • Software inventory
  • View estimated location of devices
  • View and control remote applications, processes and running services
  • Remote command prompt and registry editor
  • Remotely power on or off devices
  • Group devices into a clear hierarchy
  • Full support for INTEL vPro devices
  • Plus much more!

 

Security and AD integration

 

Delivering the most secure remote control available, NetSupport Manager is the choice of military and financial institutions across the globe.

 

  • Four levels of encryption (Smart Card, remote login, central logging of all connectivity/actions, Active Directory integration)
  • Full data encryption up to 256bit AES
  • ‘On-premise’ solution for seamless remote support via its unique Gateway
  • Require user acknowledgements and encrypted passwords
  • Authenticate connections directly
  • Full Active Directory integration
  • Enabled/disabled features per user
  • Plus much more!

What are the benefits of NetSupport Manager?

 

Flexibility

With its multi-platform support and flexible network options, IT teams have immediate access to their organisation’s critical systems, servers and IT users, helping them to quickly respond to IT issues across multiple sites in any geographical location. It also provides remote workers with safe and easy access to their work desktop.

Efficiency

Its unique range of supporting tools ensures maximum efficiency and, most importantly, the minimum level of system downtime and lost productivity as support issues are being addressed.

Security

As a fully secure ‘on-premise’ solution, IT teams can carry out seamless remote support via its unique Gateway – and with its PIN connect feature and four levels of encryption, it’s the choice of military and financial institutions across the globe.

 

“NetSupport Manager is exactly

what we were looking for!”

 

Arcadia Petroleum

 

 

“A really useful tool that allows us to remotely

support users from all over the world,

from anywhere in the world.”

 

Yokogawa

 

 

“I’ve used NetSupport Manager every working

day for over 15 years. I couldn’t

support my customers without it!”

 

Granero Data Systems

 

 

“NetSupport Manager gives us the

functionality that we need

at a good price.”

 

Oklahoma One-call System

 

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