Evidence of impact

Before making a purchase, it’s wise to seek out views and experiences from other schools already using NetSupport DNA.

Learn more from our selection of case studies, testimonials, reviews and articles!

5 million users worldwide
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users worldwide
Sold in 120 countries
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countries sold in
31 years development
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years of development

Testimonials

Take a look at these comments from customers using NetSupport DNA to discover the impact it has had in their schools and districts.

Midkent College

“The main reason we first looked at NetSupport DNA was for the ability to view and collect data on computer utilisation and how we can identify that our devices are being used effectively. Now, we can check we’re maximising the use of all of our devices and unused ones can be reallocated to a more relevant area.”

Atena Primary School

“NetSupport DNA has streamlined our device management and safeguarding processes. Its robust features, including remote device management, inventory control, and keyword monitoring, have provided us with the tools to effectively protect our students and optimise our IT infrastructure.”

Coodanup College

“Here at Coodanup College, NetSupport DNA with NetSupport School has been instrumental in addressing some challenges. It has provided us with a comprehensive solution for managing our IT infrastructure, offering remote support, improving security through monitoring, and enhancing classroom management for our teachers.”

Learning Accord Multi-Academy Trust

“An easy-to-use management tool that allows a real-time monitoring response to safeguarding issues. I have used NetSupport DNA in another academy, so I knew the software from seeing it before. It is updated regularly, easy to use and just works.”

Cambridge School of Bucharest

“If we didn’t have [NetSupport DNA], it would be simple: we wouldn’t be able to confidently safeguard the use of IT on the computers and we’d be missing potential concerns with student welfare. It’s incredibly safe, secure and reliable.”

Silcoates School

“It’s probably one of the best – if not the best – products out there. Certainly, in education, for what it does, I feel like it’s a market leader. We’ve looked at others like Impero in the past and one or two others but we always come back to NetSupport.”

Cotham School

 

“You can genuinely fix a problem within a minute or two. Teachers really appreciate we can do that, especially in the classroom environment when they’re teaching and we need to be able to provide a quick response and quick fix.”

Meadowhead School Academy Trust

 

“It’s just a no-brainer for us.”

Parklands High School

 

“The amount of features it contains is unbelievable. It is an all-in-one IT Asset Management solution.”

Kalgoorlie-Boulder Community High School

 

“On multiple occasions, I have forwarded keyword trigger alerts to student services, as some students may be suffering with mental wellbeing. Being able to see keyword triggers on more than just the firewall is very helpful, as the firewall won’t pick up on things typed on local applications.”

Cromwell Community College

 

“I would have no hesitation in showing others what we use it for and what we get out of it.
Like I’ve mentioned previously, we use it daily, and I’m sure other schools would find it very
interesting and helpful.”

University of Dublin – Library

 

“NetSupport DNA has really helped by saving our technicians a lot of time in eliminating manual processes and, therefore, it has increased our productivity. Of course, this means that our department saves money too, as we can work so much more efficiently than we did before. We would definitely recommend NetSupport DNA to others.”

Bury Grammar School

 

“It has definitely helped us – especially the power management feature! We have nearly 600 PCs, plus all the ancillary stuff, over five different school sites . The feedback I get from my technicians is that DNA is just brilliant; it has made them more streamlined and much quicker at responding to jobs because they can remote onto PCs so easily and all the tools they need are at hand.”

The Beeches Primary School

 

“NetSupport DNA is very helpful to me in my role as Safeguarding Lead as it allows me to easily track any key phrases the students may be using between themselves or searching for online.”

Walker Riverside Academy

 

Most helpfully, NetSupport DNA is able to quickly run reports to assist with asset tracking, so now we know exactly what we have and where it is located.

Fulston Manor School

 

Before NetSupport DNA, we knew we weren’t as effective as we wanted to be regarding online eSafety and safeguarding.

Thomas Deacon Academy

 

NetSupport DNA should be an essential, required tool in every school ICT Team – It really is an asset which as a bonus is backed up by an effective support team to help you get the most out of it.

Meridian Trust

 

NetSupport DNA saves us money on power and technician time – great product, every school should use it!

Dover Grammar School for Girls

 

NetSupport DNA is an extremely reliable piece of all-in-one software that covers a school’s most vital needs.

York High School

 

It is vital that schools use safeguarding tools these days and we are very happy with NetSupport DNA, as it is powerful, yet easy to use and flexible.

Delta Education Trust

 

“I love the range of tools included in DNA and the way in which I can do a lot of IT support remotely.”

Explore Learning

 

I would recommend NetSupport DNA to any education establishment that wants to make sure their children aren’t accessing anything untoward.

Benefits of NetSupport DNA

IT Teams

IT teams love NetSupport DNA for its efficiency and security. It optimises budgets by revealing unnecessary spending on printing, energy, and software. Robust security features protect systems from threats, with proactive alerts minimising downtime. Crucially, it aids in developing digital strategies by providing insight into EdTech usage, allowing schools to make informed decisions.

Trusts and Districts

Trusts and districts love how NetSupport DNA is a scalable 3-in-1 solution, adapting to any school’s size and growth. Combining IT management, safeguarding, and classroom tools, it optimises technology use and enhances teaching efficiency across platforms. Crucially, NetSupport DNA helps schools meet safeguarding duties, providing proactive and reactive tools developed in collaboration with experts.

Teachers/Educators

Teachers love NetSupport DNA’s classroom management for its real-time monitoring of student screens, ensuring focus during lessons. Interactive tools like screen sharing and messaging facilitate collaborative learning and quick assessment features gauge student understanding instantly. Plus, teachers can lock screens or restrict internet access to manage distractions effectively.

Safeguarding Staff

Staff love NetSupport DNA’s safeguarding tools for their proactive and reactive capabilities. Real-time keyword and phrase monitoring alerts them to potential risks, while the comprehensive reporting and historical data provide crucial context, and the word cloud highlights concerning trends – enabling swift intervention. Its simplicity empowers staff to fulfil safeguarding duties effectively and confidently.

External review by SoftwareReviews

SoftwareReviews have conducted their own external evaluation of NetSupport DNA and after surveying customers, NetSupport DNA has achieved a Net Emotional Footprint of 96/100! Not to mention 100% of customers surveyed would renew.

View the full report

Reviews

PC Pro Review

The Tech Edvocate Review

Ed Tech Roundup Review

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